Delete your Konjo account
In the app
- Clients: open Profile → Privacy → Delete account, then confirm.
- Professionals: open Profile → Delete my account, then confirm.
Deletion is immediate: your profile, saved addresses, identity documents, portfolio, payout details, device tokens and sign-in are removed and you are signed out.
By email
If you cannot open the app, email info@konjoet.com from the email address on the account with the subject “Delete my Konjo account”. We complete the request within 7 days and confirm by reply.
What is kept
Records of completed bookings and payments are kept for accounting and tax purposes for the period required by law, without your profile attached. Everything else is deleted.